Privacy Policy

Effective date: September 17, 2026

Cutting Edge Autoglass ("Cutting Edge Autoglass," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit ceautoglass.com, request a quote, call us, schedule service, or otherwise interact with us.

Information We Collect

Information you provide

We may collect information you provide directly, including:

  • Name, telephone number, email address, ZIP code, and service address.
  • Vehicle information, such as year, make, model, VIN, license plate, registered state, and glass or damage details.
  • Quote, appointment, repair, work-order, invoice, insurance, and customer-service information.
  • Your communication preferences, including whether you consent to receive text messages about your quote or service.
  • Information you provide by phone, through our website, or during service.

Information collected automatically

When you use our website, we and our service providers may automatically collect information such as your IP address, browser and device information, pages viewed, interactions, approximate location, referring page, and date and time of access. We may also collect campaign and advertising identifiers, including UTM parameters, Google click identifiers, Meta click identifiers, and cookie-based browser identifiers. We use cookies and similar technologies to support site functionality, analytics, attribution, fraud prevention, and advertising measurement.

How We Use Information

We may use information to:

  • Prepare and deliver quotes, schedule appointments, perform services, and manage work orders and invoices.
  • Respond to calls, questions, and customer-service requests.
  • Send service-related communications and, when you have consented, text messages regarding your quote or service.
  • Maintain customer and service records.
  • Operate, secure, troubleshoot, and improve our website and services.
  • Measure advertising performance, understand how customers find us, and report lead and completed-service outcomes to advertising platforms.
  • Detect misuse, protect our rights, comply with law, and enforce applicable agreements.

How We Disclose Information

We may disclose information to vendors and service providers that help us operate our business, including website hosting, quote-processing, customer relationship management, communications, analytics, payment, insurance, and advertising-measurement providers. These providers may include Omega EDI, HighLevel/LeadConnector, Google, and Meta. We may also disclose information to insurers, glass suppliers, technicians, and other parties as reasonably necessary to provide requested services.

We may disclose information if required by law; to protect the rights, safety, or property of our customers, our business, or others; or in connection with a merger, acquisition, financing, reorganization, or sale of business assets.

We do not sell personal information for money. We may disclose online identifiers and website activity to analytics and advertising providers for measurement or targeted advertising. Depending on where you live, certain disclosures may be considered "sharing" or targeted advertising under applicable law.

Advertising and Analytics

We use analytics and advertising technologies to understand website activity and measure advertising results. For example, when a visitor requests a quote and later becomes a qualified lead or customer, we may securely send identifiers and transaction or lifecycle information to Google or Meta to measure advertising performance. Information may be hashed or otherwise transformed before transmission where supported. These platforms process information under their own privacy policies and settings.

Text Messages

If you consent to text messages, we may send messages relating to your quote, appointment, or service. Message and data rates may apply. Message frequency varies. Consent to text messages is not a condition of purchase. You may opt out by replying STOP. For help, reply HELP or call us at (928) 220-8666.

Cookies and Your Choices

Most browsers allow you to block or delete cookies. Blocking cookies may affect website functionality. You can also manage certain advertising preferences through your Google and Meta account settings and industry opt-out tools. To ask us to limit certain advertising uses of your information, contact us using the information below.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, comply with legal obligations, and support legitimate operational needs. Retention periods vary depending on the type of information and why it was collected.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Privacy Choices

You may request access to, correction of, or deletion of personal information we maintain about you, subject to legal and operational exceptions. You may also ask questions about our privacy practices or request to opt out of certain marketing or targeted-advertising uses. We may need to verify your identity before completing a request.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top indicates when it was last revised. Material changes will be posted on this page.

Contact Us

For privacy questions or requests, contact:

Cutting Edge Autoglass
Yuma, Arizona
(928) 220-8666